Policies

At Aesthetically Oriented, our patients are our top priority. We strive to provide exceptional care and service to everyone who walks through our doors. To maintain the highest standards of care and ensure fair access to our services, we have established the following policies.

Cancellation Policy

We kindly request that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. This courtesy allows us to accommodate other patients who may be waiting for an appointment.

• If you cancel, reschedule, or fail to show up for your scheduled appointment with less than 24 hours' notice, a $125 cancellation fee will be charged.
• This fee is non-refundable unless otherwise specified.
• If you are unable to make your appointment, please contact us as soon as possible.

Consultation Policy

For "Weight Loss Consultation", "Aesthetic Consultation/Full Face Assessment" or "Laser Consultation" appointments:

• A $250 consultation fee is charged at the time of booking.
• This fee can be applied to future services or retail products purchased in our office.
• If you cancel, reschedule, or fail to show up for your consultation with less than 24 hours' notice:
  • You will be charged the $250 cancellation fee.
  • Your $250 consultation fee becomes non-refundable.
• If you cancel or reschedule with more than 24 hours' notice:
  • Your $250 consultation fee remains in your patient account for 60 days.

Deposit Policy for New Patients

For new patient appointments (excluding consultations):

• A $125 deposit is required at the time of booking.
• This deposit will be applied to your scheduled appointment or retail products purchased in our office.
• If you cancel, reschedule, or fail to show up for your appointment with less than 24 hours' notice:
  • You will be charged the $125 cancellation fee.
  • Your $125 deposit becomes non-refundable.
• If you cancel or reschedule with more than 24 hours' notice:
  • Your $125 deposit remains in your patient account for 60 days.

Rescheduling Policy

To ensure fair access to our services for all patients:

• Each appointment may be rescheduled a maximum of two times.
• If an appointment is rescheduled for a third time, it will be canceled.
• If you need assistance with rescheduling or canceling, please don't hesitate to contact us.

Privacy Policy

Introduction

Welcome to Aesthetically Oriented ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect personal information that you provide to us, including but not limited to:

• Name, email address, phone number, and mailing address
• Date of birth and gender
• Medical history and treatment information
• Payment information
• Photos related to your treatments (with your consent)

How We Use Your Information

We use your personal information for purposes including:

• Providing and improving our services
• Communicating with you about appointments, treatments, and promotions
• Processing payments
• Complying with legal obligations

We may share your information with:

• Service providers who assist in our operations
• Legal and regulatory authorities, when required by law
• Business partners, with your consent
• We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent

SMS Policy

By providing your mobile number, you consent to receive SMS messages from us regarding:

• Appointment reminders
• Treatment follow-ups
• Special offers and promotions

You can opt out of SMS communications at any time by replying "STOP" to any message or contacting us directly.

• Standard message and data rates may apply.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

• If you have any questions about this Privacy Policy, please contact us at:
• Aesthetically Oriented, 5168 Campbells Run Road, Suite 101, Pittsburgh, PA 15205, 724-213-0455

Last Updated: September 24, 2024

We appreciate your understanding and cooperation with these policies. They allow us to provide the best possible care to all our patients while maintaining a smooth and efficient scheduling system. If you have any questions or concerns, please feel free to reach out to our staff.